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Terms And Conditions

📜 Terms & Conditions – Petshaat

Welcome to Petshaat (Pets Haat | Online Pet Shop). By accessing or using our website (https://petshaat.com/), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Introduction

These Terms and Conditions govern your use of our website and the purchase of products from Petshaat. By accessing our website, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

2. Eligibility

By using this website, you confirm that:

  1. You are at least 18 years old or using the website under the supervision of a parent or legal guardian.
  2. You are capable of entering into a legally binding agreement.

3. Products & Services

Petshaat offers a wide range of pet-related products, including but not limited to pet food, accessories, grooming items, and care products.

  1. All product descriptions, images, and prices are subject to change without prior notice.
  2. We strive to ensure accuracy, but we do not guarantee that all product details are always error-free.
  3. Product availability may vary, and we reserve the right to discontinue any product at any time.

4. Pricing & Payments

  1. All prices listed on the website are in Bangladeshi Taka (BDT).
  2. We reserve the right to change prices at any time without prior notice.
  3. Payments can be made via available methods such as Cash on Delivery (COD), mobile banking, or online payment gateways.
  4. In case of pricing errors, we reserve the right to cancel or refuse any order placed at an incorrect price.

5. Order Acceptance & Cancellation

  1. Once you place an order, you will receive a confirmation, but this does not guarantee acceptance.
  2. We reserve the right to cancel or refuse any order due to reasons including product unavailability, incorrect pricing, or suspected fraudulent activity.
  3. Customers may cancel orders before shipment by contacting our support team.

6. Shipping & Delivery

  1. We aim to deliver products within the estimated time frame; however, delays may occur due to unforeseen circumstances.
  2. Delivery charges may apply depending on your location and order value.
  3. Customers are responsible for providing accurate delivery information. Petshaat is not responsible for delays caused by incorrect addresses.

7. Return & Refund Policy

  1. Returns are accepted only under specific conditions such as damaged, defective, or incorrect products.
  2. Customers must report issues within a specified time after delivery.
  3. Products must be unused and in original packaging for return eligibility.
  4. Refunds will be processed according to our Refund Policy after inspection of the returned item.

8. User Responsibilities

By using our website, you agree:

  1. Not to misuse the website or engage in fraudulent activities.
  2. Not to attempt unauthorized access to any part of the website.
  3. To provide accurate and truthful information during registration and ordering.

9. Intellectual Property

All content on Petshaat, including text, images, logos, graphics, and website design, is the property of Petshaat and is protected by applicable copyright and intellectual property laws.

You may not copy, reproduce, or distribute any content without prior written permission.

10. Limitation of Liability

  1. Petshaat is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  2. We do not guarantee uninterrupted or error-free access to our website.
  3. Customers are responsible for ensuring that products are suitable for their pets.

11. Privacy Policy

Your use of our website is also governed by our Privacy Policy. We are committed to protecting your personal information and ensuring secure transactions.

12. Changes to Terms

Petshaat reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes constitutes acceptance of those changes.

13. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh. Any disputes shall be subject to the jurisdiction of the courts of Bangladesh.

14. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

🌐 Website: https://petshaat.com/

📞 Phone/WhatsApp: 01832939916